Privacy Policy

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Effective Date: November 3, 2024

Mixed By Toch Inc. (“Mixed By Toch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book services, purchase products or memberships, communicate with us, or opt in to receive text messages.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily provide to us, including:

• Name 
• Email address 
• Telephone/mobile number 
• Billing and transaction information 
• Appointment and booking information 
• Membership information 
• Communications you send to us 
• Service preferences and requests 
• SMS/text-message opt-in information 
• Other information you choose to provide 

We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, referring pages, and website activity.

We may use collected information to:

• Schedule and manage appointments 
• Provide recording, mixing, mastering, rehearsal, membership, and other services 
• Process payments and transactions 
• Send appointment confirmations and reminders 
• Communicate about bookings or services 
• Provide customer support 
• Manage memberships 
• Send invoices or payment reminders 
• Improve our website and services 
• Maintain security and prevent fraud 
• Comply with legal obligations 
• Send marketing or promotional communications when permitted and when appropriate consent has been obtained 

When you provide your mobile number and opt in to receive SMS communications from Mixed By Toch Inc., we may use your number to send messages you have consented to receive.

These may include appointment confirmations and reminders, booking updates, customer-service communications, membership information, payment reminders, studio updates, and promotional messages where applicable.

SMS consent and mobile opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers to facilitate delivery of our text messages and related business communications. These providers may process information only as necessary to provide services on our behalf.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

For additional SMS program terms, please review our Terms & Conditions.

We may disclose information to service providers that help us operate our business, such as providers for:

• Appointment scheduling 
• Payment processing 
• Website hosting 
• Customer communications 
• SMS delivery 
• Email services 
• Analytics 
• Business administration 

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our business, customers, property, or legal rights.

We do not sell SMS opt-in information or SMS consent.

Payments may be processed by third-party payment processors.

Mixed By Toch Inc. may not directly store complete payment-card information when transactions are processed through a third-party payment provider.

Payment information is subject to the applicable payment provider's privacy and security practices.

Our website may use cookies, analytics technologies, advertising technologies, and similar tools to understand website usage, improve our services, measure advertising effectiveness, and provide relevant content.

You may be able to control cookies through your browser or device settings.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on applicable law, you may have rights regarding your personal information.

You may contact us to request access, correction, or deletion of certain personal information, subject to applicable legal and business-record requirements.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

For SMS messages, reply STOP to opt out.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Our website may contain links to third-party websites or services.

Mixed By Toch Inc. is not responsible for the privacy practices of third parties. We encourage users to review the privacy policies of services they choose to use.

We may update this Privacy Policy periodically.

When changes are made, the revised policy will be posted on this page with an updated effective date.

For questions or requests regarding this Privacy Policy, contact:

Mixed By Toch Inc.
Website: mixedbytoch.com
Email: info@mixedbytoch.com